About Vision Express Opticians at Tesco – Stretford
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Our Address
Chester Rd, Old Trafford, Stretford, Manchester M32 0ZS, UK
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Very good professional service and conduct from all parties involved on the day
Really poor service, just after my money for my appointment. Before I had my appointment I stated I wanted contacts for my birthday, (a special birthday, 50th and going to New York.) No mention I would need a special appotment. Just wanted my money for the check up, with an I don’t care attitude. I’m booked in at spec savers for Tuesday. Save you money, go else where!
Very bad experience.4th time going to fix my glasses.
Lovely and helpful staff. Had initial consultation with one chap who was dead friendly. The optometrist was so super nice, she was great to deal with and the final sales chap I think Oliver was really nice and helped me with my choices. Probably spent more than I should have, but oh well have to keep the eyes healthy. They also gave me a free trial for contacts, so excited to have a tutorial on those to see if it is something for me. Thanks.
Quite poor customer service at this store. Staff (including the manager) are apathetic and seem to lack initiative and basic etiquette. It costs nothing to be kind and talk to people respectfully. If you want a good service, the Arndale / Trafford Centre stores are much better.