About Vision Express Opticians at Tesco – Stretford
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Our Address
Chester Rd, Old Trafford, Stretford, Manchester M32 0ZS, UK
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Lovely and helpful staff. Had initial consultation with one chap who was dead friendly. The optometrist was so super nice, she was great to deal with and the final sales chap I think Oliver was really nice and helped me with my choices. Probably spent more than I should have, but oh well have to keep the eyes healthy. They also gave me a free trial for contacts, so excited to have a tutorial on those to see if it is something for me. Thanks.
Quite poor customer service at this store. Staff (including the manager) are apathetic and seem to lack initiative and basic etiquette. It costs nothing to be kind and talk to people respectfully. If you want a good service, the Arndale / Trafford Centre stores are much better.
Oliver & Veronica we’re both extremely friendly, helpful and knowledgeable. I had a great experience doing something that feels very much like life admin. I’d highly recommend anyone that needs to get an eye test or sort out new glasses etc to visit this shop.
Awful services. Maybe I was the last one of the day for eye test. The lady seems rushing on everything. The optician was ok. It was just the sales lady seemed to be off work earlier but somehow I made her not being off early as I needed to choose the glasses after the eye test. She seemed very annoyed for any questions I asked. She was out of knowledge when I asked about the lenses. Also, she was not being able in calculations. Luckily I was clear otherwise I would be over charged a lot by her. She is totally incompetence for this job.
Amazing customer service! As soon as I walked I literally didn't have to wait a single second, they took me straight through. And the lady who helped pick out my glasses and took payment was so patient specially when my little toddler who was being slightly wild around the store.