Our Address
55 Piccadilly, Manchester M1 2AP, UK
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The hotel is very centrally located and has public transport links. The single room was fine, the grout in the bathroom could be renewed, it doesn't look very well maintained. The noise from the wooden floors made the room very loud at night. Unfortunately, there was an unpleasant argument with a member of staff in the morning because I had booked my room with breakfast, but the hotel only had a booking without breakfast. The misunderstanding was only cleared up after contacting the customer service of my booking portal. I would have preferred a much more customer-oriented and, above all, friendlier approach. The member of staff was extremely unfriendly. The breakfast was good, but the employee was overwhelmed with refilling the bottles, so there was no cheese at first. When the cheese was refilled, the toast was gone. Perhaps there was a shortage of staff? In any case, I have had better breakfasts. It was clear to me from the start that I couldn't expect great luxury in this hotel, but you can expect friendliness and customer orientation. I wouldn't book this hotel again.
Not worth the price, despite one night being £34 you could end up spending a lot more if the clothes moths decide to leave with you. Very dirty, unhygienic and smelly. Staff was very unsurprised when we told them about the moths, they did move us to a moth free room with no issue though so I guess that was nice. Still spent the night in fear of pests and germs. Only person I would recommend this hotel to is my ex.
Stayed one night as a solo traveller and was feeling quite open minded about the £34 and windowless room, but it was faultless as a place to get some sleep and freshen up. Facilities in the room were good including iron/ironing board, decent shower and tea/coffee making facilities too. Staff were really friendly and checkin and out was speedy. Location can’t be beat and would 100% stay again!
NEVER EVER STAY AT THIS HOTEL. Super run down, no aircon available and noises can be heard in the middle of the night. Does not look like the photos at all. Able to hear noises from the corridors and door shaking whenever someone walks past.
Stayed in an executive double room, which was clean, spacious and beautifully decorated. Considering we overlooked the gardens and the main route from the train station into town, there was very little noise. The bed was comfy. Even had a mini fridge. Very impressed would stay again.