Our Address
55 Piccadilly, Manchester M1 2AP, UK
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It's not often I come across such understanding, lovely staff. From the first moment at reception Anna was polite lovely and helpful, not to mention professional. After day one and an argument with my partner the gentlemen on reception where the definition of kind and the customer care we received was 2nd to none. The rooms where clean and comfortable. I've travelled a lot as you can see by contributions to Google but I have to say this is the best place I've stayed. Mainly due to the staff. Any time I am in Manchester I will be returning. Hopefully for a longer duration. It has been a pleasure to stay at the garden. If you are looking for an affordable hotel with the best staff in the north West then this is the place to go. I'm sure if you tried you'd find something cheaper but you'd be robbing yourself of a genuinely great bunch of people. The location is central close to the trams and bars, not To mention shopping district. I'm happy we chose the garden.
It's definitely cheap for a reason. Service was perfunctory, decor dated, cigarette smoke smell in the staircase and hallways. The room was clean and the bed was comfy. Would have been 4 stars if the bathroom was properly clean! It is noisy, but earplugs would solve that. Location, however is excellent. So if you just need a cheap bed for the night in the middle of Manchester then it does the job.
The Hotel was lovely and it gave me a sense of nostalgia🥰 the service by other staffs were all exceptional except from a young lady who was stationed at the counter on 11th April 2025. My sister asked politely if she could help open the toilet door in the lobby (it was stated to get a staff to assist with the unlocking) but she rolled her eyes, said that it was unlocked and went back into the staff room immediately. Later on a gentlemen arrived and was treated very nicely by her. It was very disrespectful behaviour and hope that this feedback can help improve where needed. The facilities were complete and our room was very clean. We were very satisfied with our stay. Luggage hold system was also very efficient and convenient🌹
There was nothing to like about this hotel for £98 for 1 night without breakfast. From the threadbare carpets to the peeling wallpaper and the 1980s thin curtains that let the light flood in! The room was cozy shall we say with very squeeky floorboards and windows that we couldn't see out of for the dirt. I can say that the bedding was clean and they had good towels, there you go. There is a pub at the back of the hotel so if you get a room at the rear, the noise is until they put the bins out at 5am then the bin collection arrives an hour later then the construction site an hour after that..... yes, on a Sunday morning too! If this was £45 a night, it would have met my expectations. We didn't have breakfast to be able to comment on it.
I stay here due to my working away from home arrangements and need somewhere to stay 2 nights every week throughout the year….so almost my “home from home”! Less than a 3 minute walk to my office, easy walking distance for both the Piccadilly train station, and main central shopping areas. Staff are nothing short of fantastic and extremely pleasant and helpful. Fantastic room prices, and an excellent (and not too much to feel stuffed!) “full English” in a morning. Rooms that I have had so far always feel clean and tidy. Very much enjoy my stays here, and ALWAYS find my weekly stays a pleasure. Would highly recommend, but don’t want you all booking up so that I can’t re-book myself!!