Our Address
15 Hilton St, Manchester M1 1JJ, UK
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Great location, fairly priced versus other hotels nearby. I booked a double room, it was a reasonable size for the price. But, I had such a poor night sleep here. The pillows are uncomfortable, and only one each. The bathroom is basic, the shower doors are loose and slightly dangerous when opening and closing. There are no towels provided unless paid for (£4), not even a hand towel is provided. On the second floor, the sound from the street is so loud until around 4am, the single glazing really needs upgrading. The doors in the corridor in the hotel are extremely loud, all other bedroom doors bang or squeek very loudly when opening and closing The curtains are too small to cover the windows and let the light in. I did not sleep. No matter how cheap this place is, it's just not worth staying here. Just pay a little extra for a decent place. I'd avoid this place at all costs.
Stayed in the suite room which was really nice, only cost £63 for the night. On arrival the room was spotless & thankfully heated to a cosy temperature. Just a few faults though to pick at.. The “mini bar” hadn’t been stocked very well, they give you tea bags but no sugar or milk? And one pod for the coffee machine when there were two of us. Unfortunately even with the earplugs that the hostel provides, I could still hear street noise most of the night. Also found a big dark blood stain on my rather yellow pillow that I noticed through the cover .. bed was massive though and comfy enough. Bathroom was alright, nothing special- decent hot shower and radiator for keeping towels dry. I would definitely stay again, maybe just be more prepared to bring your own supplies.
even though the rooms were a little damaged with the normal wear and tear. From when I came in and left in my just under 24 hour visit I had the best experience with the team working! They were nothing but friendly and helpful. I had an issue with a lady in my room and on my way out I told the lovely lady at the front desk she was nothing but apologetic for what happened and help solve the problem by getting the manager to talk to lady about the situation which I really appreciated. I received an email from the manager a couple of hours later apologies for the situation while offering me a discount for my next stay. They really went out of the way to fix this situation for me !
Very good hotel if you plan on staying for few days. The shared kitchen is quite dirty most of the time. The rooms were in ok condition. The receptionist was friendly. The rooms could be cleaner but at the end of the day it was decent.
Staying at this hostel has been a mixed experience. While the reception staff is friendly, the cleaning staff comes off as quite aggressive and not very approachable. The kitchen is decent, but it’s often dirty and only has a single pan to serve the entire hostel. On Friday and Saturday nights, the noise level is unbearable due to the nearby bars, making it impossible to sleep if you're on the first floor until around 3 or 4 a.m. Additionally, there's an issue with the alarm system—it went off twice during my stay and was painfully loud.