Our Address
27 Cross St, Manchester M2 1WL, UK
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The barista was very kind, professional and efficient. The food was delicious and the drink warmed my soul. The entire crew was also very professional, respectful and kind to each other. This created a lovely atmosphere. Thank you very much.
I want to share my wonderful experience with one of your an exceptional employee Mr. Scott. He appears to be in his mid-20s to early 30s and is a shining example of professionalism and dedication. Mr. Scott is incredibly organized, well-mannered, and humble. His customer service skills are outstanding, and he engages with every customer with kindness, patience, and a professional attitude. It’s clear he genuinely enjoys his work, and this positivity creates a welcoming atmosphere in the coffee shop. Employees like Scott are the backbone of any successful company. I strongly recommend that his efforts and skills be recognized and appreciated by his organization. He is truly an asset, and I believe he deserves consideration for higher responsibilities within the company. Thank you, Scott, for making my every visit so enjoyable. Pret A Manger is lucky to have you on their team! Regards Aziz
I visited this café to pick up a lunch box and politely asked to have my tomato soup replaced with a different kind, as I have an allergy to tomatoes. However, as I was making my request, a passing manager—a woman with an Eastern European accent—rudely and unprofessionally interrupted the conversation. She dismissively told me, “You’re not allowed to choose, take what you’re given,” and then said something in her language that was clearly unpleasant. I stayed in the café for about 20 minutes after purchasing a coffee and noticed that a large man, likely a relative of hers, arrived. He never approached the counter to order, yet she brought him a substantial amount of food. They sat and talked in their language for a long time during working hours while he ate before eventually leaving. Unfortunately, experiences like this—with such unprofessional staff 👎🏻—make me not want to return to this café. The only pleasant person from the staff was the young guy, who was exceptionally polite and always smiling🥰
Without doubt the best Pret team in the country. Brighten my day on the regular. Thanks for being awesome 😎👍 NY rye roll with pastrami pickle and Mustard is 🔥
Amazing customer experience. Honestly fair engaging and talkative. Gave me a genuine smile. Their staff honestly made me think. I don't want to go to an other cafe. Was concered about the sugar in the still drinks but they said try if on the house. I liked it ill come back for more. I would like to thank george for the experience.