About Optical Express Opticians: Manchester Trafford Centre
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Our Address
Intu Trafford Centre, 37 Regent Cres, Trafford Park, Stretford, Manchester M17 8AR, UK
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Thank you optical express for giving me back my eyesight and for the professional support, My experience with Optical Express was nothing short of exceptional, from the moment I stepped in to the very end. The staff was incredibly helpful and knowledgeable. My first surgery was lens replacement, performed by a highly skilled surgeon in August. It took a few weeks for my eyes to adjust, but Optical Express was phenomenal. They promptly scheduled a checkup the next day and were always there to answer any questions I had. I felt completely at ease knowing that I could reach them with a simple phone call. Five months later, I underwent LASIK surgery to correct my vision. This procedure allowed me to have one eye distance and the other close up, and it works amazingly well. This was the best decision I’ve ever made. I’m now completely glasses-free, and my eyesight is better than it was when I was a teenager. I want to express my deepest gratitude to Optical Express for giving me back my eyesight and providing me with such professional support. I will be forever grateful for their assistance.
I arrived on time for my appointment at Optical Express, Trafford Centre, yet I ended up waiting in the waiting area for over half an hour. Despite my punctuality, the optometrist called my name, and then the manager, Raheel, allowed a late-arriving customer to cut in the queue—resulting in even longer waiting times for me. What kind of manager does this? I feel that he shows clear racial bias by favoring white customers over Asian customers. No diversity in the store staff neither says it all. Filed a complaint over the phone immediately but probably won’t even have any impact on the manager! Avoid at all cost!
Responding to the response. This is a review I do not need to prove to you anything my awful experience should be enough. And i have tried medical but that's no good, all they say is use eye drops and that doesn't work. Again NO ONE GET THIS PLEASE! DO NOT GET THIS SURGERY I have had this surgery and my life has been ruined. I am almost completely blind and writing this was almost impossible, also i wake up in pain and stress everyday. the people involved were awful and felt incompetent. This is more of a warning than a review whatever you do do not do it!
I visited Trafford Centre Optical Express for my routine eye test. I have been using this branch for a long time and would highly recommend this branch for many reasons first and foremost the highly professional and friendly staff. The optician was very helpful and knowledgeable. The choice of frames were excellent. I would highly recommend visiting this store.
Fantastic professional and friendly service from start to finish. I wore varifocals for a few years and I wanted rid of my glasses. Also the last couple of years I’ve had cataracts and an astigmatism. Since I’ve had surgery I have regained 20/20 vision and it’s already changed my life for the better. Thank you all at optical express for this. To anyone thinking about this treatment, don’t hesitate, go to optical express and change your life forever.