About Ocean Dental Implant and Aesthetic Clinic
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Our Address
32 Market St, Manchester M1 1PW, UK
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I was in Manchester on a course when an abscess flared up. What a lovely and welcoming place. Wonderful experience, albeit for what I had. Receptionist was welcoming and the whole team were great.Dr Zeyad was fantastic and gave great advice and of course the needed antibiotics. Would love him as my dentist. Thank you for responding to me so quickly, it is greatly appreciated
I have had several hygiene appointments with Jay, who has always been incredibly courteous, friendly, and made me feel at ease. As I had already been to the clinic several times for hygiene appointment, when I booked online for a dentist appointment I booked as a returning patient - given that I was returning to the clinic. For some reason, in the weeks between me booking the appointment and the day of the appointment itself, nobody thought to tell me that I had booked incorrectly and therefore paid a lower amount than I should have done. Nor did they think to tell me this at reception when I arrived for my appointment. It wasn’t until I was in the appointment that I was informed that I had booked incorrectly and therefore owed more money. This made me extremely uncomfortable and by this point I felt I had no choice but to go ahead with the appointment that I was already in. The dentist then prioritised attempting to sell me a £400 course of teeth whitening over telling me about the dental work I actually needed, a filling. I paid the extra amount for the appointment, not feeling as though I had any choice and paid a £120 deposit for my filling. After giving it more thought, I decided I wasn’t comfortable with the service I had received and would therefore find another dentist. I requested my deposit back and was told on 22 February it would be processed. Nearly a month later, I am yet to receive my refund, or a response to my email querying it. Made the right decision in finding another dentist.
I recently visited Arndale Dental for a hygiene appointment with Ahmed Elqassas, and I had a great experience. He was very professional and friendly, making me feel comfortable throughout the visit. He did an excellent job cleaning my teeth and took the time to explain how I can take better care of them using a new technique. His advice was really helpful, and I could tell he genuinely cares about his patients. I highly recommend him!
The receptionist was very friendly on my initial introduction and waiting and was very helpful with questions I had regarding to after appointment requirements I am in need. Also the dentist himself was professional efficient, it was a quick appointment with little time to wait, they also took their time to explain what would be required for my teeth. Overall experience good, best I had compared to others from home.
I had an excellent experience at Arndale Dental Clinic, thanks to the outstanding care provided by dental hygienist Jay F. Jay is incredibly attentive, offers thoughtful advice, and takes the time to explain procedures clearly and in detail. His professionalism and dedication truly set him apart. Highly recommend!