Mercure Manchester Piccadilly Hotel

Portland St, Manchester M1 4PH, UK

About Mercure Manchester Piccadilly Hotel

3.7 / 5

from reviews

Is this your business?

    Anna Huntington
    -
    October 31, 2024

    Rooms clean and spacious. Great views of the city. Staff incredibly friendly and helpful. Especially at the breakfast service this morning. Chloe was extremely attentive and knowledgeable about coeliac. She ensured the the breakfast was fully gluten free and prepared separately in the kitchen the service from Raymond, Abbie and Lewis was also exceptional. Location is perfect, near to everything and parking is ideal. We will definitely return to this hotel.

    Samiera Hadi
    -
    October 22, 2024

    Wow. Some of the best customer service I have ever experienced. The team are fantastic, very helpful and make you feel super comfortable. Ian in particular is very good at his job and you can tell for sure he enjoys what he does. Darryn and Olivia were also very friendly and helped with whatever we needed. I am away for a work trip for 5 days and although I hate being away from home, this team did everything they could to make us feel comfortable. What an incredibly pleasant experience and something I will tell people about for years to come! Highly recommend.

    C w
    -
    November 15, 2024

    An excellent guest experience. From the welcome i received, when checking in, to my departure: The overall impression of this stay was extremely positive. Clean, well-appointed hotel, with numerous facilities to help me enjoy a comfortable time, in pleasant surroundings. Most noticeably the professional, efficient, friendly and helpful people on reception, the attentive, courteous and diligent people in the restaurant and bar, and all other members of the team, in Mecure, Piccadilly, who were caring and considerate. Many thanks for a perfect stay. Looking forward to the next visit to Manchester. 👍

    Axel_Ernie
    -
    October 12, 2024

    Receptionist - Ben,. was amazing made us feel welcome straight away on arrival and served us well. It made our trip even more worth it. Great start to a fantastic weekend. Breakfast - Nikita, Lisa, Rose and the other team I at breakfast were exceptional and amazing. Got greeted with big smiles, lovely and friendly too. We also had a wonderful warm reception at check out. today. I would definitely recommend and it’s a perfect location for a weekend night out.

    Ingo Knito
    -
    October 23, 2024

    One of the worst, if not the worst, hotel experience I've had. Lack of equipment and furniture in the rooms. No fridge, no safe, no luggage tent. What is available is extremely worn out. Windows that don't close properly and even if they did let in all the noise from the streets, buses and trams. Mouldy patches on the ceiling by the windows and curtains. Curtains partly loose. Moths in the curtains and daily in the corridor of the floor. Wall lighting that is not connected. The furniture has been painted over with simple grey paint. However, they stopped at the top of the upper shelf because they apparently thought you wouldn't see it. However, tall people can see it. Doorstops are lying on the floor because they have been torn out of their fixings. The room door grinds and closes with difficulty. And all for an outrageously high price. Unfortunately, Mercure no longer seems to be a good choice.

    Mercure Manchester Piccadilly Hotel

    Our Address

    Portland St, Manchester M1 4PH, UK

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