Our Address
2nd Floor King's Court, 2-4 Exchange St, Manchester M2 7HA, UK
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I have been registered at this dental practice since 2017 and have consistently experienced exceptional service from the entire team, from receptionists to the dentists. The reception staff is consistently polite, and my dentist, Dr. Willow, is outstanding. She takes the time to listen to my concerns and provides thorough explanations before and after treatment. I hope that she remains at this practice, as it is impossible to find such a dedicated dental professional .
As a nervous patient I’m always worried before a visit to the dentist and hygienist and today was no exception. I was greeted warmly by the hygienist who put me at ease straight away and talked through the procedure explaining what she was doing and that I was okay. The aftercare was given in a clear manner and all my fears were alleviated after the visit. The receptionists are always so friendly and helpful. Would highly recommend.
Went to see Pippa today and she’s absolutely amazing! I used to have the biggest fear of the dentist but I don’t even mind sitting in the chair now. She’s so nice and gentle and doesn’t make you feel like you’re being told off when you visit! If there were more dentists like Pippa there would be less people dodging the dentist! Thank you!
My dentist Mr Saleem is a very professional, articulate, positive and extremely helpful person. He has given me a service above and beyond expectations!! I have had unfounded fears of dentistry for a while and he has been patient and sensitive. The whole practice performs with a top level of professionalism - it's why I travel into Manchester from out of the area for my appointments here. I shall continue to use this practice with reservation.
Guys I understand your reply, but there was not misunderstanding there. You cancelled my appointment 2 times while I had a tooth infection. Then tried to blame me. You never called my phone. And surely I never replied. So I am happy you are really busy, but accept the fact you cannot cope with it! Went there for the first time for an emergency all good, they gave me antibiotics and another appointment to see what was wrong. Gave me an appointment for 1 week later, went to the appointment and the lady couldn’t find my data, after one hour (of me waiting ) they said they cancelled my appointment and they try to call-me ( statement not true as I never received any calls). Had an appointment today, I had to call them to cancel it, the lady rude-answer was: “We cancelled your appointment as you didn’t come to your last one” I obviously said that was impossible and explained the situation. She checked with her Colleague which said “ yeah he came to the appointment, but I tried to call him 30 minutes after (again not true) to give him an appointment at 11.30 on the same day, said I did reply confirming the appointment and just didn’t bother going. Use-full to say that on that day I was in the studio until 12? Last words she said, if you cancel today we won’t give you another appointment! Great customer service guys, keep going!!!!