Our Address
10 Booth St, Manchester M2 4AW, UK
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Essential Life Women’s Multivitamin – Increase Energy – Support Immune System – Hydrolyzed Collagen Amino Acids – 147 Vitamins & Minerals.
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From the moment I arrived, I was blown away by the attention to detail and the outstanding customer service at this hotel. Every aspect of my stay was thoughtfully curated to ensure comfort and ease, and it's clear that guest experience is the top priority here. Katalina, in particular, went above and beyond to make me feel welcome. From the warm greeting at check-in to the thoughtful room upgrade and even complimentary drinks - every interaction felt personal and genuine. Her kindness and professionalism truly elevated my stay. The hotel itself is beautiful, but it's the people like Katalina who make it unforgettable. I’ll be staying here every time I visit Manchester from now on – no question about it!
Had a lovely weekend stay here due to it being near the AO arena where we had tickets. Loved the infinity pool, water temp was perfect and the steam room was excellent, open from 7am to 9pm and free with booked room. It wasn't too busy either so we had it to ourselves Sunday morning. The staff were friendly and polite, rooms were luxurious and very clean, only issue would be there is no complimentary water bottle in room as everything is in the mini bar to purchase. Rooms have iron, hairdryer and shower espa products which is nice. Only one small service elevator so have to wait long time, but it was still worth it and will definitely come again to stay here.
Fabulous find. The welcome we received from Jamie was amazing. He had the perfect mix of being professional and friendly, as he showed us round the facilities. We decided to stop for lunch and what a good decision that was, food was first class. Definitely be back, we will look to stay over next time and use the lovely facilities. Highly recommend.
We chose here for afternoon tea and wow what a great experience. Walking in we were warmly greeted and our coats taken. The decor and ambience were perfect with leather sofas, vintage books and assortments lining the walls. Once settled the server described what was to come. In the meantime, she handled a wooden box explaining we also had access to unlimited tea and coffee during the experience. The box held small pots of tea so you have a whiff before choosing your beverage. To start we had the floral tea in blueberry, then the tray was delivered including tuna wrap, tomato bread with cheese, pastrami, coco bread with coronation egg, chicken sandwich, lavender and lemon cake, chocolate, carrot cake, macaroon, and a scone with clotted cream and jam. Everything was presented beautifully and tasted fabulous. My feedback was my scone was quite dry, crumbly and flat. I also asked for a flat white coffee and strawberry mango tea this was delicious and well made. Overall the service was impeccable, really attentive and the 2 hours was a perfect amount as didn't feel rushed in the slightest. The ambience was perfect too would definitely return .
We recently stayed at the King Street Townhouse, and overall, it was a great experience, but a few small tweaks could have made it perfect. To start, the welcome at reception wasn’t the warmest. The staff seemed a bit moody, which wasn’t the ideal first impression, but we didn’t let it ruin our stay. On the positive side, the cleanliness was absolutely top-notch—easily a 10/10. The rooms were stunning, with a luxurious bath and incredibly comfy beds. My only gripe was being charged £2.50 for water in the minibar. Most hotels offer water for free, so it felt a bit off, especially since wine or snacks being charged is more understandable. The infinity pool and spa were definite highlights. However, it was disappointing to see that the private time slots they previously had are no longer in place. It was so busy that it took away from the relaxing and exclusive vibe the spa is known for. A bit of a shame, as it’s such a beautiful space. The downstairs bar was excellent, but we were unlucky that the terrace bar was closed during our stay—it’s usually the better spot to unwind. Overall, we had a very enjoyable stay, and the hotel has so much going for it. With just a few small adjustments, it could easily be a 5-star experience. Would definitely recommend it for a visit, especially for the spa and the beautiful rooms!