Our Address
Oxford St, Manchester M60 7HA, UK
Our Promise to You
At Essential Life, we believe in the healing power of nature. That’s why we use only herbal and whole-food ingredients—pure, plant-based, and purposeful. But we’re just as committed to proven results, which is why every natural ingredient we choose is backed by science and supported by EFSA-approved health claims.
Inspired by Nature, Proven by Science
Certified Soil Association Organic range
Eco-friendly, non-toxic packaging
UK-made products with uncompromising quality assurance
Read More
Our Promise to You
At Essential Life, we believe in the healing power of nature. That’s why we use only herbal and whole-food ingredients—pure, plant-based, and purposeful. But we’re just as committed to proven results, which is why every natural ingredient we choose is backed by science and supported by EFSA-approved health claims.
Inspired by Nature, Proven by Science
Certified Soil Association Organic range
Eco-friendly, non-toxic packaging
UK-made products with uncompromising quality assurance
Read More
My husband and I were bitterly disappointed with our stay and to be perfectly honest. I think your staff need some training with the surrounding area. The bathroom shower hose was loose in room 12 as well as the sink tap was moving and also the sink plug does not hold the water in the basin. The price we paid was far too expensive and not even a breakfast included. Many thanks for your reply. Unfortunately we do not want points as we will not be returning to your hotel or certainly not Manchester due to when we got home. We also had a fee to pay to Manchester City Centre £70 for going in a bus lane. That is just the icing on the cake and that puts us off from going into city Centres again. What we would like is a refund to compensate the inconvenience that we were put through over two days. We feel this is fair. We look forward to your reply. Thank you.
I stayed here before for my wedding and the room and staff were lovely. They even left some prosecco, fudge and rose petals for when we got back after our wedding. Such a lovely touch. 🥰 Thank you.
Beautiful hotel in a great location with great staff!! We had one of the best sleeps here, very comfy and spacious rooms! Despite being on a busy street the room was extremely quiet and in a great location in Manchester! Also lots of parking options in the area.
Beautiful building, far from perfect, but being fair to up keep such a vast unit, must be almost impossible and it is generally beautiful. Staff we interacted with were lovely, but it let itself down in a few ways. We were put in a disabled access room, assuming they arent all like this, but the sink and shower were only really suitable if you were 3ft tall or in a wheelchair, especailly as the overhead shower attachment didnt work, also the cover for the bath mat was filthy dirty. On the second day, room service forgot to service our room and despite calling reception twice the phone wasn't answered so we gave up and breakfast service was hit and miss, first day we ordered a coffee which turned up, despite a reminder at the end of breakfast. Finally there are evidently two lifts side by side in the part of the building we stayed, but one has been shut off, this unfortunately means a regular few minutes wait for a lift, we are not lazy but the stairs are numerous as its two flights between every floor, all little bits, but the hotel isnt cheap so this in our experience pulls down what should have been an excellent rating.
This beautiful hotel oozes charm and character. Reception has a real warmth and welcoming ambience with beautiful decor and history. Staff are very friendly and ready to assist. Our room was upgraded and Andrea was very helpful and knowledgeable from start. The entire hotel is just mind blowing from the large corridors, to directors stairwell. The Refuge bar and Restaurant too compliments the hotel. Dined here which again was great and also in Winter Harden. Kimpton offers happy hour in the Post Room which had a lovely calming feel.