Our Address
Bridgewater House, Whitworth St, Manchester M1 6LT, UK
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Been going to this gym for years but the refurb has ruined it for me. Sure it looks nice but you're getting *significantly* less for your money as they've removed a ton of the facilities, classes and features that made it a good gym. Things that have been removed since the refurb: - all of the boxing equipment and bags - the entire fitness studio + studio equipment (and all the free classes that came with it - bye bye yoga) - the spin studio Things that have been added: - more weights - spin studio has been replaced by a glute station (for me the only actual improvement since I don't do spin) Before the refurb there was a large studio with a wide variety of popular classes included in the membership including HIIT and yoga - all this is now gone. The entire fitness studio along with all the studio equipment, sandbags, bulgarian bags, mats, etc. has been totally removed to make room for more weights and there is now barely any space to do bodyweight training, circuits or calisthenics (other than the rings) as the new "functional area" is tiny. All the boxing equipment and bags are also gone, which is devastating as it was pretty much the only reasonably priced gym left in city centre with boxing equipment. All there is now is cardio equipment and weights. There is no studio, no yoga, & no boxing. This was my favourite gym in town but I'm probably going to cancel my membership now and look for a refund and a new gym. Honestly super disappointed. Edit: Since JD has responded... As to the bags taking up "valuable space" which has now been put to "better" use, it only took up a small corner and is now replaced by a calf raise machine and a leg curl (of which there are already multiple in the gym) so, no. I appreciate that during peak times the weights were oversubscribed but I very much doubt the demand for a second calf raise machine and a (third?) leg curl crammed into an awkward corner is greater than all the people who used the bags to box. As for "indisputably better" I can't see how removing all the variety of non-weightlifting facilities, cancelling all the classes, and turning it into a dedicated weightlifting gym with a facelift is better. I can't speak as to all the other classes but the yoga was always packed and the bags were always in use and had a really nice community of people working in on them. The redesign was clearly based around a commercial decision to cut costs, pull in more students, and make it look nice to take selfies in. Not to improve the gym for its users - it is a downgrade. Based on my conversation with the PTs, clearly a lot of people feel the same way about the refurb and are cancelling their memberships as a result. I've added a picture of where the bags used to be for context.
I've been going to this gym for the best part of a year now so I feel that's enough time to give my thoughts on it and the staff. I'll start with the kind and caring Chloe who is the manager there. Before I even joined the gym I sent an email asking several questions such as what was the ettiqute for the sauna etc and she replied almost right away and was very.... human which might sound like a strange thing to say but that human touch can't be taken for granted these days. She kindly asked if I wanted a tour of the gym to put me at ease but just by being her she did that via email. :) Next up I would like to talk about my personal trainer Colin. This absolute beast of a man and kind gentleman came up to me when I was working on cardio as I normally do and asked me if I wanted a free session due to certain reasons and I accepted. It was the best choice I've ever made because my progress towards my health goals has been so fast since he started me on my 12 week plan. Colin himself has been through his own path to losing a lot of weight and I felt he really understood the complexities that come with being overweight both mentally and on the old body! If you're looking for a PT that is down to earth, an extremely kind lad and really knows his stuff totally look into him. Honestly, the staff in general have been kind to me and always helpful. Because I've been going for awhile now a lot of them say hello and always reply back when I wish them a good weekend. I think it shows a lot about the quality of a gym by how good of a team they all are. In terms of facilities its well equipped. I won't say it's the perfect gym because things could always be improved such as converting some of the showers in the male area to being hot and cold as there is only one at the moment. Generally though it's going to have everything you need equipment wise and I'm sure with time there might even be more machines added so there is less of a wait for certain machines. TLDR: Great gym, friendly staff and good feeling from the people that go there. Well priced for offering what it does + a sauna in both male and female changing rooms.
I've been training with Saf for 1 year now and I couldn't be happier with the results. From day one, he took the time to understand my goals, created a personalised plan and kept me motivated every step of the way. His knowledge and encouragement make every session both challenging and rewarding. Not only have I seen incredible improvements in my strength and fitness, but I've also gained confidence in my abilities. I highly recommend Saf as a personal trainer!
I honestly can’t thank Saf enough for all of his help! When I first started at the gym a couple of years ago, I had no idea what I was doing and didn’t feel comfortable at all. Saf completely changed that. Saf is super confident and approachable, which made me feel at ease right away. Saf has been amazing at planning everything out for me—showing me how to use the equipment properly, helping me build a routine that works, and even giving me great advice on my diet. He’s taken the time to explain things in a way I can understand, which has made such a big difference. What really stands out is how supportive he is. Saf is always checking in at the gym to make sure I’m on track, and he even send texts to see how I’m doing outside of sessions. It’s really motivating to know he’s just as invested in my progress as I am. If you’re someone who’s new to the gym or just doesn’t feel confident, I can’t recommend Saf enough. Saf has helped me feel comfortable, stay consistent, and enjoy/ trust the process of working out. Saf is a stunning asset to JD gyms in Manchester!
If their response under my review says something like, “We have already reported the issue to the manager,” 🤡it just means they’ve done nothing and are simply brushing off customers with meaningless replies. It’s really disappointing. Their manager, Chloe, never reaches out to me and only shifts the blame.🤥 A few days ago, I already sent a detailed email describing the incident of my fall and all subsequent events. Since then, your representative Chloe has only replied twice. In the first email, she insisted that I must call her, but I explained that I am at work and cannot make phone calls. I also indicated that she could email me if there were any issues. In her second email, she very impatiently told me that she was transferring me to customer service. Is this really the attitude of your gym? If this manager, Chloe, doesn’t like her job, then she doesn’t have to work here. She shouldn’t be brushing off customers like this! October 26th, I tripped over a non-compliant floor fixture at JD GYM and fell hard to the ground. I wasn’t distracted at the time—just walking normally through the area, which can be confirmed by CCTV. The passageway near this area is extremely narrow, and as I stepped across, I was tripped by a fixture that protrudes roughly 4-5 cm above the floor. This led to serious abrasions on both my knees and swelling on the back of my hand. There were no warning signs nearby. Initially, I thought it was a minor injury, but the next day I found I couldn’t walk, and the large abrasions continued to ooze fluid for days. However, after reporting this, the gym repeatedly shirked responsibility, claiming their fixtures were “not an issue” and even advised me to find a lawyer if I wanted further assessment. This is an extremely irresponsible attitude. I urge all members to be extra cautious. If any other members have experienced similar incidents, please reach out to me so we can work together to protect our rights. As a manager, I got injured at your gym, and yet there hasn’t even been a single word of concern. This is truly disappointing.