About Hotel Indigo Manchester – Victoria Station, an IHG Hotel
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Our Address
6 Todd St, Manchester M3 1WU, UK
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I really like this hotel. I'm up in Manchester a lot for work and have a shortlist of 3 or 4 preferred hotels in the 4 or 5 star range. Some of the hotels perhaps on paper have better rooms or facilities, but the service here is second to none. Always such a warm welcome, can't do enough for you - makes such a big difference. Of my shortlist it's the furthest away from my office by some distance, but worth it. People are lovely, beds are comfy, and room service is really good. Can't recommend enough.
Really nice hotel, a few steps from Victoria station and the ao arena, can't be beaten for location. Dinner was good except both the things my wife would have ordered were off the night we stayed, and they were pretty basic staples so that was a shame. Service was efficient and the staff were good. Drinks after the gig we went to back at the hotel but because of its location and open door policy, there was quite a wait to be served, but understandable. Breakfast was an unmitigated disaster. We booked a table at a specific time as we were advised to do, sadly those that didn't were seated before us meaning we had a wait for our booked table. Once seated we were told there was a short wait to be served, which was fine as we had an hour and a half before our train was due. Hour and a ¼ later we left having not had any breakfast. The staff were doing their best but there simply wasn't enough of them, and not a manager in sight for the whole of the period, so junior staff were effectively left to muddle through. We did receive a refund from the breakfast but that didn't help our 2 hour journey on empty stomachs. Bit of a shame really, did d leave us with a bitter taste (sadly not a bacon and egg taste......)
Really great hotel. Great location. My partner and I can’t travel in lifts and was surprised that the stairs are security locked. No one is allowed to use them at all. Hotel room security cards don’t allow access. Had to leave hotel middle of the night due to family urgency and needed to get the ported to come and escort us down the stairs. Felt this was unsafe to have stairs locked and inaccessible.
Wow wow wow. A modern clean hotel that is the perfect location for the arena at such good value. Pros- Location Power shower Friendly staff Cons- Non working fridge on arrival. Beds smaller than thought Overall this will be our no1 choice for any other visits to the arena.
Very poor. Reception staff nice and beds comfortable. Catering staff challenging. Night waiting staff argumentative and unhelpful. Breakfast tired by half an hour before last booking and scrappy. and options inflexible. Very expensive.It seems the service staff are terrified of their managers and customer must be controlled. Although nice people at break fast who try to help. Room IT not working. Phone gimmicky kept breaking. Heating not working in winter and estates too busy on other jobs to mend. Not for any form of daytime stay, ( had to stay under covers or jumper and coat up in room) not for later travellor meals or for decent breakfast experience.