About Hotel ibis budget Manchester Centre Pollard Street
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2 Pollard St, Manchester M4 7DB, UK
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I was very disappointed with the room I was given. At first glance it was well laid out looked clean and the beds appeared very comfortable, not at all what I wanted from my budget experience. It was saved however by the very poor customer service, and when it was time to go to sleep the bed sheets were still damp. In the morning I found sitting on the toilet and closing the door wasn't an option as my knees would just bash into the door, this I found to be a rather unpleasant experience. Although this was closer to the image of ibis budget I was looking forward too.
Hotel was fine, but the airport parking service they use under their name is not! Clearly no respect for the car. Settings changed to dynamic drive, dynamic spoiler engaged and left up when only automatically meant to activate over 70mph. Dread to think how it’s been driven. Won’t book with either again when cannot trust who they outsource to without declaring that.
Stayed for 1 night at the Ibis budget in a standard double room. Hotel location isn't in the best location, bit of a walk into the city centre. Might be ideal if you want to explore the area around the hotel but not if you want to explore the city centre itself. 20 minute walk to the Arndale etc. Check in was good and quick. Staff were professional and provided all information about the hotel that i needed. Lobby is big and bright with a seating area, football table and cafe area where breakfast is served. To clarify there is no cafe in the hotel but the area you have breakfast is like that. Room itself was a decent size with a king size bed. Room felt very basic and had seen better days but was clear. Room comes with a TV, Open wardrobe like many budget hotels. Full length mirror. Hairdryer. Very strange room layout with the bathroom. Shower and wash basin is in the room itself which could cause issues. Toilet is in a very tight but walled off room at least. No tea or coffee making in the room which is disappointing compared to other budget rooms. Bed was surprisingly comfortable though and had a great nights sleep. Room was clean as well. Breakfast was poor. Poor choice and basic. When you compared to the cooked options for a similar price at other budget hotels then its a real let down. The food they do serve at breakfast was all of decent quality though. Check out the full video review on my youtube channel @Travel.Stay.Explore
The hotel location is great, just opposite a tram stop that takes you straight to Piccadilly. The staff at the hotel were nice and helpful and kindly let me leave my luggage for the day after I'd checked out. The room had the basic amenities (towels etc) but the cleanliness of the room could definitely be better - the floors clearly needed some attention and unsure when they were last hoovered/mopped (including a strange stain on the floor that I was too scared to look at closely as seemed almost like blood....) and mould around the windows. The shower & sink is in the room itself but this doesn't bother me - just something to note if you're sharing a room with someone. Overall a pleasant enough stay for one night.
Staff are absolutely disgraceful. Beware of the thieves of who mask themselves as housekeepers, I left my charger in my room by accident and less than an hour later its disappears. The staff went on to blame me and say “maybe you left it somewhere else” & that they never seen it (bearing in mind they cleaned the room after I left)