About Holiday Inn Express Manchester – East, an IHG Hotel
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Our Address
Debdale Park, Hyde Rd, Gorton, Manchester M18 7LJ, UK
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Very kind and welcoming staff. Room was cosy and nice, although one of the charging outlets was not working. Breakfast was lacking in options, but given it's included and still tasty makes up for that. Bit of a walk to shops but with a McDonald's just 2 minutes away, can't complain about the location. Would definitely recommend.
Upon arrival my son and I were met by a very pleasant male member of staff. He welcomed us and advised that the room I had booked was a double bed and a sofa bed. He explained because my son is tall he would be uncomfortable on the sofa bed and he would happily swap us into a twin room instead. Which he did and check in was simple and problem free. The room was clean and tidy, with good facilities and a good size TV. We went out for the evening and returned late there were two female staff members at reception. They greeted us with a smile and asked us how our evening had been and where we had been. They served us some drinks and snacks which were reasonably priced and there was a nice little selection to choose from. We came down for breakfast and I was informed that there had been an error with my bill and that it had all been rectified before I even noticed. The breakfast was cooked nicely, there was not as much choice as some other hotels I have visited including other holiday inn hotels. However, there was still a good choice and good availability. Check out was simple and the lovely staff thanked us for staying and wished us a safe journey home.
Forgot our shoes when we checked out. Guess what? The cleaning team didn't find anything, and the hotel was simply sorry for what happened. We would definitely nominate this hotel to become the next Nobel Physics Prize winner. Apparently, they can clean the room without clearing out the stuff inside the room. Overall, the staff are friendly and nice. Please don't let a bad apple ruin the place.
Great little hotel. Staff excellent, friendly & helpful. Lovely breakfast, good location. Only gripe was hard uncomfortable pillows but everything else brilliant, will stay again.
Ideal location for where I wanted to be but rooms were sub standard really. If you want to get a good nights sleep your car would be a better option as there is no soundproofing especially if you have an adjoining room door. All we could here was there full conversation, then TV and music played early morning. The shower taps fell off on the floor, the towels smelt bad and the shower drain was black and dirty. Not what I call a comfortable stay.