Crowne Plaza Manchester City Centre

70 Shudehill, Manchester M4 4AF, UK

About Crowne Plaza Manchester City Centre

4.3 / 5

from reviews

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    Emma Turnbull
    -
    February 01, 2025

    They were perfect. Very accommodating I asked for the stairs due to having a phobia with lifts and the receptionist said we can do better than that and gave us a ground floor never once has another hotel responded like this. They truly care about their customers 😊

    Lisa Alexander
    -
    October 18, 2024

    First time staying here and was really impressed. The staff were amazing, from check in to check out, everyone was so friendly and nothing was too much trouble for them. Room was spacious and spotlessly clean with everything you could need for an overnight stay plus more. We stayed on the club floor (8th floor, great views!) which meant we could use the club room. Lots of drinks and snacks available all day plus alcoholic ones and canapés between 6pm-8pm. I sat in there on my own whilst partner was at a concert and felt at home and completely safe. The bed was so comfortable! Breakfast was delicious with plenty to choose from. Wouldn’t hesitate to return. Thank you!

    Mashael Aljasser
    -
    December 04, 2024

    I usually prefer crown plaza hotels but this one was a huge disappointment! The staff at the reception were unfriendly and helpless! We booked our room two week early and selected double beds but when arriving they only had one bedroom rooms available and wouldn’t help or try to fix the issue! Even though we paid for two beds! Definitely never coming back here!

    Kevin Southward
    -
    January 31, 2025

    Great if working in central Manchester. Upgraded room and lounge access were very nice, parking option in secure multi storey a couple of minutes across the road

    Edward Stringer
    -
    September 30, 2024

    This is the second year we have stayed at this hotel in a row and we have had nothing but fantastic service at every occasion. The hotel is at a prime location and we booked the presidential suite which was very comfortable and one of the best such rooms that I have booked comparatively with other hotels. Alex Sperandio is a credit to the company and is customer service personified. He made arranging additional surprises for my wife for her birthday such a breeze and is an absolute credit to the company. Lily was also fantastic with communication ahead of my stay and very quick to respond and in the lounge during the stay (unfortunately I don’t think I caught her name) the lady serving my wife and I was completely fantastic. I noted she seemed to remember everyone’s order without fail, she was friendly and efficient and was a pleasure to be around and a true asset to the company. I cannot recommend this hotel enough and the service is second to literally none.

    Crowne Plaza Manchester City Centre

    Our Address

    70 Shudehill, Manchester M4 4AF, UK

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