About Crowne Plaza Manchester City Centre
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Our Address
70 Shudehill, Manchester M4 4AF, UK
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I usually prefer crown plaza hotels but this one was a huge disappointment! The staff at the reception were unfriendly and helpless! We booked our room two week early and selected double beds but when arriving they only had one bedroom rooms available and wouldn’t help or try to fix the issue! Even though we paid for two beds! Definitely never coming back here!
First time staying here and was really impressed. The staff were amazing, from check in to check out, everyone was so friendly and nothing was too much trouble for them. Room was spacious and spotlessly clean with everything you could need for an overnight stay plus more. We stayed on the club floor (8th floor, great views!) which meant we could use the club room. Lots of drinks and snacks available all day plus alcoholic ones and canapés between 6pm-8pm. I sat in there on my own whilst partner was at a concert and felt at home and completely safe. The bed was so comfortable! Breakfast was delicious with plenty to choose from. Wouldn’t hesitate to return. Thank you!
We had a lovely nights stay . We got there early and Alana at reception was amazing. We were tired as we had gotten an early flight and my daughter ( who is autistic) was very tired Alana found us an available room without any hesitation. I cannot emphasise how great this was anyone who has a hidden disability will tell you these experiences are rare and that's why these acts of kindness mean so much.
I have stayed at this hotel frequently this year and have always been happy with the rooms and the service, although check-in can sometimes be slow/busy. Location is perfect for central Manchester and parking is very close by. Plenty of places to eat/drink in the Northern quarter, or a short walk into the Arndale.
My time at the hotel was good in most ways. The room was nice and comfortable, and the staff were very friendly and helpful. The hotel's location was great too, so close to Arendale mall. The one downside was the room service food. The prices were too high for the quality. I also had trouble calling room service because the phone in my room wasn't working. Overall, I enjoyed my stay. I'd still recommend it to others, but I'd suggest eating at the nearby restaurants instead of ordering room service.