Our Address
16 Chapel St, Salford, Manchester M3 7NH, UK
Our Promise to You
At Essential Life, we believe in the healing power of nature. That’s why we use only herbal and whole-food ingredients—pure, plant-based, and purposeful. But we’re just as committed to proven results, which is why every natural ingredient we choose is backed by science and supported by EFSA-approved health claims.
Inspired by Nature, Proven by Science
Certified Soil Association Organic range
Eco-friendly, non-toxic packaging
UK-made products with uncompromising quality assurance
Read More
Our Promise to You
At Essential Life, we believe in the healing power of nature. That’s why we use only herbal and whole-food ingredients—pure, plant-based, and purposeful. But we’re just as committed to proven results, which is why every natural ingredient we choose is backed by science and supported by EFSA-approved health claims.
Inspired by Nature, Proven by Science
Certified Soil Association Organic range
Eco-friendly, non-toxic packaging
UK-made products with uncompromising quality assurance
Read More
We have stayed at this hotel several times and have always loved it. Unfortunately, this time we were really disappointed. Our room was only had one chair, which made dining quite inconvenient. We had to take turns sitting on the sofa to eat, and without a coffee table, we ended up balancing our plates on our knees. We even resorted to using the ironing board as a makeshift table for our drinks, which completely ruined any sense of luxury. When we mentioned these issues at checkout, the staff suggested we should have requested additional furniture. It never occurred to us that we would need to ask for basic items like a chair and table; we assumed that if they were available, they would have been provided. Additionally, the utensils in the cutlery drawer were dirty upon our arrival, there was no hand soap in the bathroom—only shower gel, and we were not provided with bathrobes for the pool. The room had black scuff marks on the walls, peeling paint in the bathroom, and chipped kitchen cupboards. The air conditioning was very weak on the highest setting, making the room uncomfortably warm. Considering we paid nearly £600 for two nights (Sunday and Monday), the quality of the hotel did not match the price. We were really disappointed.
We loved this place that much we booked again for next year! Our apartment we had was spotless, comfy beds, huge bathroom very modern. Pool and gym added bonus neither busy. This place also had one of the best hotel breakfast menus I’ve seen in a long time! Great service both at breakfast and reception.
One of the worst stays I’ve ever had. I still ask myself how this place qualifies as a five-star hotel. I’ve traveled to many countries, but this property ranks among my worst experiences. Daily cleaning isn’t included—something I only discovered after checking in. Towels are replaced every four days, and some arrived discolored. As someone who values hygiene, this was unacceptable. Weekly cleaning was promised, and today marks the seventh day—yet no one showed up. When I asked, I was told my room was skipped due to “too many cleanings” today. Apparently, new check-ins take priority over existing guests. Want daily cleaning? That’ll cost you £45—nearly half the price of a proper hotel. I wouldn’t stay here again or recommend it to anyone. Room 1212, in case management feels like honoring the commitment they made.
The rooms are good, but there are several important notes: - There is no phone in the room to call room service, you have to go down to the reception. - There are no toothbrushes and toothpaste, and there is no tissue paper in the rooms. - we found one of the pillow dirty - The breakfast is good, but the options are very limited. - AC not working and the weather is very cold - A deposit of 100 pounds was requested upon arrival.
Location great, but few things to be aware of Parking is available but next door in the NCP for £24/day which they didn't say. Breakfast strangely has to be booked on open table, links don't work so download the app l - checked in at 3pm and only 10.30am available next day, even at that time huge 1hr wait so didn't bother, coffee machines don't work in room. Room was OK but didn't feel clean to me, the location and pool are best things about the place Pretty disappointing overall for what it's advertised as