Our Address
35 Portland St, Manchester M1 3LA, UK
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The hotel is centrally located within Manchester making it an ideal venue from which to enjoy all that the city has to offer. Predictably Its rooms are clean, tidy and warm as one would expect,though this was evidentially not the case when I recently stayed at the Travelodge in Scarborough (see review). It’s breakfast service is organised efficiently and the breakfast area is large enough to cater for many people, with plenty of room for all, hence making it a very relaxed experience for the start of the day. All the food was hot and there is a wide selection of vegetarian and meat based offerings. The breakfast staff were welcoming and efficient. Similarly the staff on reception were efficient and most engaging making the check-in and checkout procedures simple and easy to do. They were most helpful when providing directions to local areas of interest too. I was offered a room upgrade when I chose to have breakfast as part of my stay, going from a room without a window, to one with. Once again I’ll handled very efficiently. Although I didn’t opt for an early checkin they were able to offer me a room when I arrived, so I didn’t have to store my luggage in the baggage checkin. This made a great difference to me, and was offered straight away due to a room being available. A very human way to operate. The price of the accommodation including breakfast was very very reasonable for a stay in such a beautifully appointed hotel, bang in the city centre. It is apparently that the staff all enjoy working there, and that imbues the hotel with a very warm and inviting atmosphere. I recommend recommend the hotel without hesitation. Enjoy!!
You get what you pay for. We've stayed at this hotel 3 times as it is dog friendly, well located and quite cheap. But it comes at a cost. The rooms are very average at best. The hotel looks impressive from the outside but inside you can see that it's not looked after. The fact that it's dog friendly is very much appreciated and it comes at an extra cost of £10 per night. The breakfast here is the worst. We've had it once and it was literally the worst hotel breakfast I've ever had. The security guys, I get that they are doing their job, but after a certain time they are very intimidating, asking us questions and checking if my partner (male) knows me ( female), if we are together and asking me for the room number to check if I actually stay there even though we've come and gone from the hotel multiple times per day and they've seen us before. I guess they've seen many things happen but they could be better at it. As I said at the beginning, you get what you pay for. It is a cheap hotel in the centre of the city but not one of the good ones in general. It gets the job done.
We booked the triple room because it was cheap but were a bit worried because of some of the reviews. But it was actually perfectly nice. Big room, clean, comfortable beds. The noise does carry, though, it didn’t bother us but I can see it being a potential issue
We paid for a double executive room described on booking.com as a big room 27 sqm. in size with seating area. But we were given a small room with no seating area. Maybe the size was like 8-10 sqm max. Bathroom outdated, difficult to wash hands, faucet with hot water on one side and the cold water on the extreme side of the sink. Looks superficially clean but not really if you look closely. The room was cheap, that’s the reason the room is substandard. But what is unacceptable is giving us a room that is smaller than what we booked online. We didn’t want to ruin our short holiday so we just let it pass. I’m not happy with the staff. The big chandelier at the entrance is stunning. The staircase looks elegant. The hallway going to the rooms looks newer than the rest of the hotel. It’s a very beautiful building to waste. I hope they improve their service, give better training to the staff and renovate the rooms and bathrooms. I also hope they get a mix of workers with other racial background. It felt like I was in India or Pakistan there.
Abit disappointed with the room, from the reception it looks like a fantastic hotel, when you start to walk towards the rooms things start going down hill. The room was very basic and had a few things that was not great, for example the tv remote was completely broken and smashed, leaving sharp edges, I had to wait at reception to speak to staff about this, yes they got it sorted within 15 minutes but I think the room should have been at a better standard for the price. Breakfast was fine, not the best variety but still had enough to satisfy most people.