About PREMIER SUITES – Serviced Apartments Manchester
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Our Address
64 Shudehill, Manchester M4 4AA, UK
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Lovely apartment stay right next to the city centre. Parking is superb and very reasonable in a locked underground lot. Reception were very friendly and helpful. Rooms were very clean, well kept, furnished lovely and as an added bonus they came with all of the cutlery and appliances you could ever need. Only issue was the deposit price and the conflicting details given on Hotels.com, but the deposit was returned within 48hours of checking out and was not a problem. Would gladly return of visit another premier suits location, thank you to the lovely staff.
A great place to stay if you’re wanting to explore Manchester City Centre. Situated just around the corner from Shudhill tram stop and within walking distance of all city Centre attractions. The hotel staff we very welcoming, informative about the surrounding area and friendly. They gave us great tips on where to get breakfast, good coffee and lunch. The apartment was clean and bright. The kitchen was well stocked with equipment for our use and basics such as tea, coffee, washing up liquid, a tea towel and a couple of dishwasher tablets. There was a washer drier too, but we didn’t need to use this. The bathroom was a lovely size and the water was hot. The bed was comfy and there was plenty of storage in the bedroom. We even had a small balcony, which I think made it feel like NYC! I’ve already recommend Premier Suites Manchester to friends and family.
I like the apartment because it has full kitchen with washing machine and dryer. The location is good and very close to tram station and the shopping mall. The bathrooms are clean and spacious. The staff was helpful and friendly. However, the rooms are a little bit small and the sitting area is so busy with many furniture pieces. The apartment in general is clean enough, but I believe some work is needed to make it more acceptable. It is a little bit pricey.
I have stayed with Premier Suites many times before in numerous cities, even when it was still operating under as 'Premier Apartments', I'm part of their Rewards4U scheme and all my stays have been pleasant except this particular time. Travelling from Newcastle with some friends to visit Manchester for the Xmas markets, PS rang to query my ETA for check-in, I stated about 4pm, closer to the time about 4:10pm, I rang to inform I was running late and won't be there till 4:30pm. The woman at the desk said their tills were closing by 4:30pm and needed a deposit to secure the room (to which my previous experiences they've never asked me for but it is stated in the T&Cs and that's totally fine!). I wanted them to take the £250 off another card and it doesn't state in the T&C's that the deposit must be the booking card, she refused my form of payment and insisted I had to be in person if I wanted that option otherwise they would use the initial card. She further stated that without the deposit I wouldn't be able to have my key for the apartment and a refund of the Pre-Paid room would be refunded?! In other words, leaving me without accommodation. Then to ask "do you have anybody that could pop down to make the deposit on your behalf?" This question could not be anymore ridiculous as she knew we were visiting this city. Later the manager came on the phone and extended their closing time to 4:40pm for me which was half generous. We eventually made it and after check-in, they were still checking other guests at 5pm! To finish this experience off, the apartment was not clean, tissue paper and stains were stuck to the toilet bowl, bits of glass and sauce stains on the living room/kitchen floor. We ended up purchasing cleaning products ourselves to wipe the toilet seat. The ONLY up side was a different lady was on reception the following morning and gave us a 20% refund for the dirty apartment but the overall experience was really a disaster.
Little gem this it's got to be said. Lovely fresh clean smell to the place always helps.The rooms were really really nice! Very spacious living room and kitchen in our 2 bed apartment, with a complimentary bottle of red wine waiting for us. Absolute bargain for the price and right next door to a hotel twice the price per person. Will definitely stay here again if in Manchester. Can't recommend it enough